It is the Department of Public Works policy that any mailbox damaged by snow due to plowing or scraping the roadway is the property owner's responsibility. When the mailbox is damaged by direct contact with our equipment, the Department of Public Works will:
Repair, if possible, or
Replace with a standard mailbox and post or
Compensate the owner for damage ($20.00). The owner is responsible to repair and replace.
Repair and/or replacement of mailboxes by the Department of Public Works may take several days, depending on storm conditions and workload.